In relation to the Malaysian Government Nationwide Full Lockdown, delays in order processing & delivery are expected. Thank you for your kind understanding.
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1.  Opening Hours (Malaysian Time or GMT+8):  

Sales:  9am-9pm (Mon-Fri) or 9am-6pm (Sat) - except Public Holidays.

Operations / Logistics / Support:  10am-6pm (Mon-Fri) - except Public Holidays.

2.  Contact Person(s):  

Sales (Email, Phone) - Mr. Tom

Operations / Logistics (Email Only) - Ms. Winnie

Admin, Sales Support, Technical Support & Other Issues (Email Only) - Mr. Andy, etc

3.  Telephone (Office Hours Only):

Mobile:  +6012-3182998 (What's App Enabled)

4.  Email:  


Operations / Logistics:

Admin, IT Support & Other Issues:

5.  Facebook:

6.  Websites:

7.  Address:

36, Casa Kiara II, Jalan Kiara 5, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan, Malaysia

(Note:  Satchman Shop (Co. Reg. 001840782-T) is a fully online store and thus, visits are by appointment only.  Kindly contact our sales team for further assistance).

* Note:  Due to potential high-traffic during office hours, priority response is given to phone calls related to sales (during office hours). Please allow 24 hours for general responses via Email, SMS, What's App, Social Media or other similar messaging systems, especially after office hours or peak-times.